One Select HK Website Terms and Conditions
**Last Updated: 26 September 2026**
1. Introduction
1.1 This website (hereinafter referred to as "this Website") is operated by **One Select HK** (hereinafter referred to as "the Company", "we" or "us"). The Company is a select shop in the Hong Kong Special Administrative Region and provides product browsing, ordering and related services through this Website.
1.2 By using this Website, registering an account or placing an order, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions (hereinafter referred to as "these Terms"). If you do not agree with any part of these Terms, please stop using this Website immediately.
1.3 The Company reserves the right to amend these Terms at any time. The amended version will be published on this Website and will take effect immediately. Your continued use of this Website constitutes acceptance of the amended Terms.
2. Definitions
- "Customer" and "you" mean any person who uses this Website or purchases goods from the Company.
- "Goods" means the products displayed and sold by the Company on this Website.
- "Order" means a purchase request submitted by you through this Website.
- "Hong Kong" means the Hong Kong Special Administrative Region.
3. Accounts and Registration
3.1 When registering an account, you must provide true, accurate, complete and up-to-date information, and you are responsible for keeping such information updated.
3.2 You must keep your account name and password secure and must not transfer or share them with others. The Company shall not be liable for any unauthorised use of your account caused by your negligence.
3.3 If you discover any unauthorised use of your account, you should notify the Company immediately.
3.4 The Company has the right to suspend or terminate your account without prior notice on reasonable grounds, including but not limited to breach of these Terms, fraud or abuse.
4. Product Information and Prices
4.1 The Company has made every effort to ensure that product descriptions, images and prices are accurate. However, actual goods may differ slightly from images due to factors such as lighting during photography and screen display. Such differences do not constitute product defects.
4.2 All prices are calculated in Hong Kong Dollars (HKD) unless otherwise stated.
4.3 The Company reserves the right to adjust prices and change product availability at any time without prior notice. The price displayed on this Website at the time you place your order shall prevail.
4.4 If errors in prices or product information are caused by system errors, human error or supplier issues, the Company has the right to cancel the relevant order before shipment and provide a full refund without incurring any other liability.
5. Orders and Payment
5.1 By submitting an order, you are deemed to make an offer to purchase from the Company. An order is only valid after confirmation by the Company. The Company reserves the right to refuse or cancel any order.
5.2 The Company accepts the following payment methods: (please fill in according to actual circumstances, for example: credit card, PayMe, FPS, PayPal, Apple Pay, etc.)
5.3 All payments must be processed through third-party payment service providers. The Company will not store your full credit card information. When using third-party payment services, you must also comply with the terms of that third party.
5.4 If payment is unsuccessful, withdrawn or rejected, the Company has the right to cancel the order.
6. Delivery
6.1 Delivery scope: currently limited to Hong Kong
6.2 Delivery time: orders are generally shipped within 3-7 working days after confirmation. The actual delivery time depends on logistics arrangements and location.
6.3 Shipping fees: calculated based on order amount, weight or location, as specifically shown on the checkout page.
6.4 Transfer of risk: risk passes to you after the goods are delivered to the logistics carrier. If you choose self-pickup, risk passes when you collect the goods.
6.5 If delivery fails due to an incorrect address provided by you or no one being available to receive the goods, the cost of re-delivery shall be borne by you.
6.6 In the event of force majeure (including but not limited to typhoons, black rainstorms, epidemics, customs delays), delivery may be delayed and the Company shall not be liable.
7. Returns, Exchanges and Refunds
7.1 Unless otherwise stated, the Company accepts returns and exchanges in the following circumstances:
- The goods were damaged or defective at the time of receipt;
- The goods received do not match the order.
7.2 You must contact the Company within 7 days after receipt and provide the order number, photos and explanation. Late requests will not be accepted.
7.3 Returns and exchanges are not accepted in the following circumstances:
- The goods have been used, washed, damaged or altered;
- Due to personal preference, unsuitable size or colour difference;
- Sale items, clearance items, intimate apparel, food, personal care products, etc. (please list according to actual circumstances);
- Returns without the prior consent of the Company.
7.4 Returns and exchanges must be kept in original packaging with complete tags and accessories.
7.5 Refund method: after review, the Company will refund via the original payment method. Processing time depends on the payment service provider (generally ____ working days).
7.6 Return shipping fees: if the goods are defective or wrongly shipped, the shipping fee shall be borne by the Company; in other circumstances, the shipping fee shall be borne by you.
8. Intellectual Property
8.1 All content on this Website, including but not limited to text, images, logos, trademarks, designs, videos and software, belongs to the Company or the relevant rights holders and is protected by Hong Kong and international intellectual property laws.
8.2 Without the written consent of the Company, you must not copy, reproduce, modify, publish, sell or use for any commercial purpose.
9. User Conduct
9.1 You agree not to:
- Violate any applicable laws or regulations;
- Infringe the rights of others;
- Upload or transmit viruses, malware or harmful content;
- Interfere with or disrupt the operation of this Website;
- Access this Website or other users' data without authorization;
- Engage in fraudulent, false or misleading conduct.
9.2 If you breach these Terms, the Company has the right to take legal action and claim compensation.
10. Disclaimer
10.1 This Website and the goods are provided on an "as is" basis. The Company makes no express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose and non-infringement.
10.2 The Company does not guarantee that this Website will be uninterrupted, error-free, virus-free or absolutely secure.
10.3 To the maximum extent permitted by law, the Company's total liability to you (whether based on contract, tort or otherwise) shall not exceed the amount actually paid by you for the relevant order.
10.4 The Company shall not be liable for any indirect, incidental, special or punitive damages, including but not limited to loss of profits, loss of data or loss of goodwill.
10.5 These Terms do not exclude or limit liability that cannot be excluded or limited under Hong Kong law (for example, statutory rights under the Sale of Goods Ordinance).
11. Personal Data and Privacy
11.1 The manner in which the Company collects and uses your personal data is governed by the Company's Privacy Policy. Your use of this Website constitutes acceptance of that policy.
11.2 The Company will handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong).
12. Third-Party Links
12.1 This Website may contain links to third-party websites for your convenience only. The Company does not control and is not responsible for the content, privacy practices or conduct of such websites.
13. Force Majeure
13.1 If the Company is unable to perform its obligations due to events beyond its reasonable control (including but not limited to natural disasters, war, strikes, epidemics, government actions, network failures), the Company shall not be liable.
14. Governing Law and Dispute Resolution
14.1 These Terms are governed by and construed in accordance with the laws of the **Hong Kong Special Administrative Region**.
14.2 Any dispute arising from these Terms or this Website shall first be resolved through friendly negotiation between the parties; if negotiation fails, it shall be submitted to the exclusive jurisdiction of the Hong Kong courts.
15. General Provisions
15.1 If any part of these Terms is held to be invalid or unenforceable, the remaining parts shall remain in full force and effect.
15.2 The Company's failure or delay in exercising any right shall not constitute a waiver of that right.
15.3 These Terms constitute the entire agreement between the parties regarding the use of this Website and supersede all prior related agreements and understandings.
16. Contact Us
If you have any questions about these Terms, please contact:
One Select HK 丨 NAME ONE HK LIMITED
Email: nameone2023@gmail.com
WhatsApp/Phone: +852 8402 8526
Address: Shop 13-15, 10/F, Langham Place, Kowloon, Hong Kong
