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Delivery Policy

Shipping Policy

1. Delivery/Pickup Methods

a. Logistics Partners:

i. SF Express

ii. Mong Kok Langham Place Store Pickup

b. Delivery Days/Regions:

i. Express

Delivery days: 3-7 days
Applicable regions: Hong Kong Island, Kowloon, New Territories

ii. Store Pickup
Preparation days: 3-7 days (longer may be required if there is a customisation request)

2. Shipping Instructions

a. After placing an order (excluding the day the order is placed), it will be shipped in approximately 3-7 working days, excluding public holidays
b. Delivery time is Monday to Friday 10:00 - 18:00. No delivery arrangements will be made on public holidays
c. If there is a high volume of orders during festive holidays or force majeure natural disaster factors, shipment may be delayed